Mediera Privacy Policy

1. Introduction

Mediera Pte. Ltd. ("Mediera", "we", "our", or "us") is committed to protecting the privacy and personal data of all individuals who interact with our website, services, and communications. This Privacy Policy explains how we collect, use, store, and share your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By accessing www.mediera.co or submitting any form on our platforms, you agree to the terms described in this policy.

2. Who We Are

Mediera Pte. Ltd.
UEN: 202535276G
60 Paya Lebar Road #07-54
Paya Lebar Square
Singapore 409051

For privacy-related enquiries, contact us at: hello@mediera.co

3. What Data We Collect

We may collect the following categories of personal data:

• Identity Data: Full name, job title, company name

• Contact Data: Email address, phone number, WhatsApp number

• Communication Data: Messages submitted via contact or partner forms

• Usage Data: Pages visited, browser type, IP address, referring URL

• Marketing Preferences: Newsletter opt-ins, event registration

We do not collect sensitive personal data (e.g. NRIC, financial account numbers, health data) through our website.

4. How We Collect Data

We collect data through:

• Contact and enquiry forms on our website

• Email and WhatsApp communications initiated by you

• Newsletter sign-up forms

• Google Analytics or similar tools that track site usage automatically

• Direct meetings, events, or MoU engagements where business cards or contact details are exchanged

5. Why We Use Your Data

We process your data for the following purposes:

1. To respond to enquiries — when you contact us or submit a partner/investor form

2. To send relevant communications — project updates, event invitations, or newsletters you've opted into

3. To improve our website — using anonymised analytics to understand user behaviour

4. To fulfill legal and contractual obligations — including MoU documentation, procurement, and corporate compliance

5. To develop business relationships — with potential partners, investors, and clients in our B2B ecosystem

We rely on legitimate interest and consent as our legal bases for processing under the PDPA.

6. How We Share Your Data

We do not sell, rent, or trade your personal data. We may share data with:

• Service providers (e.g. website hosting, email platforms, analytics tools) under data processing agreements

• Partner organisations only where explicitly consented to or necessary for a joint project

• Regulatory authorities when required by Singapore law

All third parties are required to handle your data in accordance with the PDPA.

7. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected:

• Enquiry and contact form data — up to 2 years

• Newsletter subscriber data — until you unsubscribe

• Analytics data — aggregated and anonymised; retained per platform defaults

• Project partner data — for the duration of the partnership plus 5 years for compliance records

8. Cookies

Our website may use cookies and similar tracking technologies to:

• Remember your preferences

• Analyse site traffic (via Google Analytics or similar)

• Improve site performance

You can control cookie settings through your browser preferences. Disabling cookies may affect certain site functionality.

9. Your Rights Under the PDPA

As a data subject in Singapore, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated data

• Withdraw consent for marketing communications at any time

• Request deletion of data where no legal obligation requires retention

To exercise any of these rights, contact us at hello@mediera.co with the subject line "Data Privacy Request". We will respond within 10 business days.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorised access, disclosure, or loss. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Links to Third-Party Sites

Our website may contain links to external sites (e.g. LinkedIn, partner organisations). We are not responsible for the privacy practices of those sites and encourage you to review their respective policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page will reflect any changes. We encourage you to review this page regularly.

13. Contact Us

For any privacy-related questions or requests:

📧 hello@mediera.co
📍 60 Paya Lebar Road #07-54, Paya Lebar Square, Singapore 409051
📱 WhatsApp: +65 8085 0618

Effective Date: 1 March 2026 Last Updated: 24 March 202